How can I cancel a purchase?
Within an hour, you will have the ability to cancel your order directly from your email of confirmation. The “Changed Your Mind?” part may be found by scrolling below. Send an email to [email protected] if it has been more than 60 minutes, and we’ll assist in coming up with a different solution.
My order was mistakenly canceled, can it be started again?
The best option to reorder is to place a new order at checkout if you canceled your order online but still want to receive it. If you have any questions, email [email protected] we’re happy to assist.
I think I canceled my order, but I’m not sure. Can you attest to its cancellation?
Once the order has been successfully canceled, you will get another email if you used the link in the order confirmation email to do so. Send us an email at [email protected] with your original order number if you haven’t gotten a cancellation confirmation email, and we’ll take a look.
Contact Us
Mail: [email protected]
Phone:+1 289 778 5795
Address: Plauener Str. 25, 44139 Dortmund, Germany
Working Time: Mon-Sat: 9 am – 10 pm